TreeRoot LogoTreeRoot

Privacy Policy

Last updated: May 16, 2025

Introduction

At TreeRoot, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

Information We Collect

We collect information that you provide directly to us, such as:

  • Account information (email address, username, password)
  • Profile information (display name, profile picture)
  • Transaction data (wallet addresses, transaction history)
  • Communication data (messages, support requests)
  • Usage data (interactions with our platform, features used)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and verifying identities
  • Improving and personalizing user experience
  • Communicating with you about updates and features
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with your consent
  • Law enforcement or regulatory authorities when required by law
  • In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data
  • Restriction of processing
  • Data portability
  • Objection to processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@treeroot.io